Privacy Policy

Introduction

This Privacy Policy outlines how Ebonite collects, uses, discloses, and protects your personal information when you use our project management application (the “App”) and website. By using the App or the website, you consent to the collection and use of your information as described in this policy.

Information We Collect

We collect information from you when you register for an account, use the App or website, or interact with our customer support. This information may include:

Device Information: Information about your device, including device type, operating system, and unique device identifiers.

Personal Information: Name, email address, phone number, and company affiliation.

Usage Data: Information about how you use the App and website, such as features accessed, actions taken, and time spent on the App and website.

How We Use Your Information

We use your information for the following purposes:

To detect, prevent, and address technical issues

To provide and maintain the App and website

To create your account

To allow you to participate in interactive features of our App and website

To communicate with you about your account and the App

To provide customer support

To gather analysis and valuable information to improve the App and website

To monitor the usage of the App and website

Data Sharing

We do not share your personal information with third parties except in the following circumstances:

Business Transfer: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity.

Legal Requirements: We may disclose your information if required by law or in response to a valid request from a government authority.  

Service Providers: We may employ third-party companies and individuals to facilitate our App (e.g., cloud service providers). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.  

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security. 

Your Rights

You have the right to access, correct, or delete your personal information. You can also request to restrict the processing of your personal information or object to the processing of your personal information. 

Children’s Privacy

Our App and website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at https://ebonite.ebonite.ae/